LIVE SHOPPING FAQs

During a scheduled live, log on to our website and go to the LIVE STREAMING page. The link is located on the menubar.

To get notified of LIVE STREAMING events such as shopping, classes or websinars, join our email list (form located at the bottom of every page). Also, every event will be posted on the website on the streaming and/or events page.

SHOP LIKE A PRO:

It's EASY, just tune in and shop.

1. No registration required to participate.
2. Add items to your cart and checkout (on the left) without leaving the LIVE SHOPPING session.
3. Ask questions and interact.

Yes, you can edit your cart during a live stream.

Sometimes there is a system delay that can result in an item getting sold out, which in turn, your order may have to be cancelled.

POLICY FAQs

Promotional coupons are limit one per customer and cannot be combined with other offers. Coupons are not valid for purchase of gift certificates, gift cards or in-store services. If your coupon is not working, please double check that it has been entered correctly. Most coupons have restrictions and are available for only a limited time. If you're having a problem with a code, please send us an e-mail.

Orders are shipped in the order they are received and usually within 72 hours. Shipping times are strictly based on the courier; however, domestically, orders can be delivered in as little as 1 day, up to 5 days. An email notification will be sent to you once your order is shipped with your tracking number and shipping courier.


Depending on where you are in the world, we use USPS, UPS or DHL.

Free shipping $75 and up, applies to U.S.A./Domestic shipping.

We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.


Please contact the respective shipping courier for claims.

SIZING FAQs

CLICK HERE FOR OUR SIZING GUIDE

Using a measuring tape:
Shoulders: 
Start at the tip of one shoulder and measure in a circle all the way around to your other shoulder. Keep the measuring tape high up around your shoulders so it almost slips off. You may need to have someone help you take this measurement.
Bust: Measure at the fullest part of the bust.
Under-Bust: Measure around the rib cage right under the bust.
Waist: Measure circumference at the narrowest part (natural waistline).
High Hip: Measure the protruding point of your hip bones, approximately 3" below your natural waist.
Low Hip (Hips): Measure the widest part of your hip, approximately 8" below your natural waist.
Inseam: Measure the inside of your leg, from crotch to the top of your shoe. Or, measure a similar style of trouser/pants that you know fit you well.
Sleeves: Measure from the center of the back of the neck, across the shoulder to the elbow and down to the wrist.

CLICK HERE FOR OUR SIZING GUIDE

If you do not see your size listed for a particular item, that means that item either is not available in that size, it is sold out or only available by special order. If you want to inquire about when/if it will be stocked you may email us at shop@grofitparty.com.

WHOLESALE / BULK / BUSINESS ORDER FAQs

Yes, we gladly support our customers who choose to purchase wholesale orders from us.

At this point, we don't offer samples to try before you buy. We're confident you'll love our products as much as our retail customers do.

We accept credit cards, Shop Pay and Meta Pay. As a business customer, if you would like to explore other options, send us an email at resell@sweatandshape.me.

MISCELLANEOUS (MISC.) FAQs

For safety during shipping and to preserve battery life, a clear and red plastic tab is placed visibly between the batteries, just pull that plastic tab out and the LED product will become functional.